Leadership and Management
Vicky Docker designed and delivered the leadership development for the 4th largest international bank for over 8 years. She saved £550k in costs by delivering in house.
Over 200 Senior Leaders attended the 6-month programme ensuring that they had the right skills, knowledge, and competence to drive their business area and deliver the strategic priorities. Feedback was consistently highly satisfied. Leaders noted being better equipped and empowered to effectively lead their department impactfully and drive commercial value.
The programme included self-reflection at the start and end, using 360 feedback and Insights profiling tools. I delivered 1-2-1 coaching supporting them to deliver impactful commercial results.
Later additions included modules to increase commercial awareness, making impactful decisions and driving profitability, enhanced customer and employee satisfaction while keeping risks low. The final addition saving a further £150k budget, included innovating the team with agile thinking and tools, delivering a project presented to the Executive team panel demonstrating commercial value.
“I worked with Vicky for 7 years and she was the heartbeat at BNP Paribas L&D. Her coaching skills are unique with an incredible ability to draw things out of people.
As a trainer she has the ability to engage a group and at the same time everyone feels involved and special.
Vicky's passion for development is infectious and I cant recommend her highly enough as a coach and to develop individuals and groups.”
- Michael Phillips
Director, Premium Finance, BNP Paribas Personal Finance